The opportunity
About this role
A growing residential HVAC company in Houston, TX is hiring a part-time Operations Coordinator to keep back-end operations running tight. This role pays $25 to $30 per hour for 25 to 30 hours per week, and we are looking for someone with 2 or more years in operations, office management, or administrative support (HVAC, trades, or another service business preferred). You will handle everything from payroll coordination and vendor programs to CRM accuracy and customer follow-ups.
Who You Are
You have at least 2 years of experience working in a home services business.
You have at least 1 year of experience in dispatching or scheduling.
You are the person who holds an operation together behind the scenes and takes pride that nothing falls through the cracks on your watch
You love systems and organization, and you can pivot when priorities shift without losing your grip on the details
You take initiative the moment you spot a gap or a dropped ball, fixing it before anyone has to ask
You believe strong follow-through is what separates a well-run company from a chaotic one
You are a clear communicator who bridges field technicians and the office without drama
You stay calm when things get busy and keep a good sense of humor about it
You bring 2 years of college education
You bring comfort with CRMs, Google Drive, spreadsheets, and basic payroll and reporting tools
You are based in Houston, ideally the northwest side of town
You bring the ability to pass a background check and drug screen
Who We Are
We are a residential HVAC company built on honest service, quality workmanship, and treating customers the way we would want to be treated
We are a small but mighty team based in northwest Houston and Cypress, adding the right people as we grow
We promote from within and invest in people who take ownership
What You Will Do Each Day
Own the day-to-day operational health of the office and catch issues before they become problems
Improve and document systems and SOPs as the company grows
Oversee daily office flow so customer calls, dispatches, follow-ups, and paperwork stay on track
Run weekly payroll reports and reconcile technician hours against commissions
Manage vendor relationships, VIP memberships, maintenance renewals, financing coordination, and warranty documentation
Audit customer records, estimates, memberships, warranties, and job notes in the CRM
Why You'll Love Working Here
$25 to $30 per hour for 25 to 30 hours per week
Part-time Operations Coordinator role, onsite in Houston, with a flexible schedule and some overlap during business hours
Room to grow your role and hours as the company scales
A small, tight-knit team that values initiative and ownership
Next Steps
If this Operations Coordinator role fits how you like to work, apply today.
Meet the team
About Be Cool A/C and Heating
Be Cool AC & Heating is Houston’s most reputable HVAC company and the top provider of HVAC installations and repairs in the Greater Houston Area, built upon a foundation of quality, integrity, and exceptional customer service.
Equal opportunity employment
We value a diverse team and consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.