The opportunity
About this role
About the Job
The Branch Manager oversees the daily operations and overall performance of the branch, including direct leadership of both office and field teams. This role is responsible for driving operational excellence, team performance, customer satisfaction, and branch profitability. The Branch Manager may also serve as an Estimator or Project Team Leader on large losses while supporting broader operational needs.
Compensation & Growth Opportunities
We are seeking driven, high-performing leaders motivated by growth, accountability, and results. This role offers:
Competitive base compensation
Performance-based bonus opportunities
Uncapped commission and incentive earning potential
Merit-based advancement opportunities
Leadership impact on branch success and profitability
A high-performance culture that recognizes results
Who We Are
Joe Taylor Restoration is a leading property restoration company in the Southeastern United States. We are committed to delivering an Unmatched Service Experience® and are guided by our core values:
Integrity Above All
Accountability
WOW Factor
Personal & Professional Growth
What You’ll Do
Lead, coach, and hold field and office teams accountable to performance goals
Oversee branch financial performance, including budgeting, forecasting, and cost control
Ensure high levels of customer satisfaction across all projects
Manage staffing, equipment, and resources to maintain production capacity
Recruit, hire, and develop a high-performing team
Monitor and drive key performance indicators (KPIs) for Estimators and Project Team Leaders
Implement strategies to improve operational efficiency and profitability
Review and approve job costing and billing in a timely manner
Conduct performance evaluations and support employee development
Partner with senior leadership to address challenges and drive branch growth
Maintain overall branch facility operations
Qualifications
Bachelor’s degree preferred
5+ years of experience in operations, production, or management
Strong leadership, communication, and decision-making skills
Experience managing budgets and performance metrics
Valid driver’s license required
What’s in It for You
Opportunity to lead and grow a high-impact branch
Clear path for advancement within a growing organization
Work alongside a supportive leadership team that values results and initiative
Competitive compensation and the ability to drive performance
What you'll bring
Requirements
Primary / Key Essential Functions and Responsibilities
• Lead, manage and hold field perssonel countable for individual and Company established goals
• Manage branch budget; review and analyze branch financials
• Ensure customer satisfaction while producing work safely, on-time and within budget
• Maintain production capacity through adequate staffing, equipment, and supplies management
• Hire, train, develop and manage branch employees.
• Manage numbers to ensure Estimators and Project Team Leaders are meeting and exceeding KPIs on a daily,
weekly, monthly and yearly basis
• Develop and implement strategic plans and forecasts to achieve corporate objectives
• Ensure effective control of branch results and take corrective action to guarantee that achievement of corporate
objectives falls within designated budgets
• Conduct annual performance reviews for all branch employees
• Ensure branch facility maintenance and upkeep
• Review and approve job final and billing reports within established timeframes
• Meet regularly with the Vice President to discuss current challenges and future branch opportunities
• Analyze and control expenditures of division to conform to budgetary requirements
• Any and all other duties assigned by the supervisor
Education and/or Experience and Qualifications
• Minimum Education: Bachelors Degree (B.A.)
• Minimum Experience: Over five (5+) years of experience in a production or management role.
• Valid Driver’s License
Knowledge, Skills and Abilities
• Expected to be proficient in Microsoft Office
• Expected to have strong analytical skills
• Expected to interact positively with other employees of all levels
• Expected to exhibit adaptability, flexibility, self-control and maturity in work and behavior
• Expected to recognize situations that require notification of a manager
• Expected to analyze, interpret and communicate data effectively both verbally and in writing
• Expected to effectively present information and respond to questions from leadership
• Expected to complete assignments with promptness and accuracy
Financial Responsibility
• Expected to help establish and stay within budget set with Vice President
Management / Supervisory Authority
• Expected to manage assigned employees
Meet the team
About Joe Taylor Restoration
Joe Taylor Restoration helps families and businesses recover from water, fire, mold, and other unexpected property damage. Guided by integrity, compassion, and teamwork, we’re committed to delivering an Unmatched Service Experience® while restoring what matters most. Our people make the difference, and we invest in their growth so they can build meaningful, lasting careers.
Equal opportunity employment
We value a diverse team and consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.