The opportunity
About this role
Alarcon Pro Painting is hiring a Bilingual Appointment Setter & Administrative Coordinator (Spanish/English) in Louisville, KY. Pay is $17 per hour, paid weekly, 40 hours a week. If you have a background in customer service, reception, call center, scheduling, or administrative work, you will be the first voice a homeowner hears when they call us about painting their house.
Who You Are
You are the kind of person who makes someone feel taken care of in the first thirty seconds of a phone call.
You take pride in an organized system, and an unreturned message or a hole in the calendar bothers you until it is fixed.
You stay steady when the phone, the texts, and the inbox all want you at once, and you look for the fix instead of the excuse.
You believe that following through on what you promised, on the day you promised it, is most of the job.
You love picking up a new tool quickly and you take coaching well.
You bring experience in customer service, reception, call center, scheduling, or administrative support. Home service work is a plus, not a requirement.
You can speak Spanish.
Who We Are
We are a painting company serving homeowners across the Louisville metro.
We are the highest rated painting company in Kentucky.
Raúl Alarcón and Bryan Alarcón founded the company. They come from different generations and built it around both the quality of the work and the quality of the experience.
What You Will Do Each Day
Answer incoming calls, texts, emails, and Facebook messages, and reach new leads fast.
Book, confirm, and reschedule estimate appointments, and follow up with leads that have not booked yet.
Coordinate estimator calendars, plan efficient daily routes, and confirm appointments 24 hours ahead.
Enter customer information in PaintScout, keep job files organized, and upload documents and photos.
Help with invoices, paperwork, job costing, and weekly reports.
Keep customers informed from the first call to the finished job.
Why You'll Love Working Here
$17 per hour, paid weekly.
Full time, 40 hours a week, onsite in Louisville, with remote options once you have the role down.
You learn a full software stack (PaintScout, Monday.com, Google Workspace, Slack, RingCentral, CompanyCam) and we train you on all of it.
You work directly with the sales team, project coordinators, and production managers as an Appointment Setter and Office Coordinator.
Meet the team
About Alarcon Pro Painting
At Alarcon Pro Painting, we believe that the key to success is not only in providing exceptional painting services but also in fostering a positive and supportive team culture. Our founders, Raúl Alarcón and Bryan Alarcón, come from different generations and have used their unique perspectives to build a company that values both high-quality work and a high-quality experience.
Equal opportunity employment
We value a diverse team and consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.